Privacy Policy
We take your privacy seriously. Here's a clear, plain-English explanation of what data we collect, how we use it, and how we protect it.
Information We Collect
When you sign up for our service or subscribe to a plan, we collect personal information such as your name, email address, billing information, and any other details you provide during registration.
We may collect usage data including IP addresses, browser type, device information, operating system, and interactions with our website. This helps us improve our services and enhance your experience.
We use cookies and similar technologies to track activity, remember your preferences, and deliver personalised content. You can control cookie settings through your browser at any time.
How We Use Your Information
We use your information to deliver our video editing services and assign you a dedicated editor as per your subscription plan.
We may use your email address to send service updates, notifications, and occasional promotional offers. You can opt out of marketing emails at any time.
We analyse usage data to understand user behaviour and preferences, allowing us to continuously improve our website and services.
We may process your information to comply with applicable legal obligations or respond to lawful requests from public authorities.
Data Sharing & Disclosure
Data Security
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. However, no data transmission or storage system can guarantee absolute security. We encourage you to use strong passwords and keep your account credentials confidential.
Your Rights
You have the right to access, update, and request deletion of your personal information at any time. To exercise these rights, contact us at support@editvideo.io. We will respond to all requests promptly and in accordance with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be posted on this page with a revised effective date at the top. We encourage you to review this page periodically to stay informed.
Reach out to us at support@editvideo.io and we'll be happy to help. We typically respond within a few hours during business days.