Editvideo.io is a platform to help creators tell their stories by providing a complete video editing solution. In order to ensure that we continue to serve you in the best possible manner, we have some guidelines. Please go through them before signing up.

1

If you create multiple requests simultaneously, your dedicated video editor will start working on the first request you have generated. Once that project has been marked as completed by your side, he will move on to the next request in the queue.

3

If you require a revision in your video, you can request at the time of delivery, they will be handled within 24 hours.

5

The shared space that is provided to you for managing media is free of charge. However, on a monthly basis, please remove old project files and download a copy to your system to make the most efficient use of your dedicated cloud space.

2

We promise a delivery time of 48 hours except if a Sunday falls in between. Our teams are offline on Sunday.

4

The length of the raw footage cannot be longer than 45mins except under special circumstances.

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