1. If you create multiple requests simultaneously, your dedicated video editor will start working on the first request you have generated. Once that project has been marked as completed by your side, he will move on to the next request in the queue.
2. We promise a delivery time of 48 hours except if a Sunday falls in between. Our teams are offline on Sunday.
3. If you require a revision in your video, you can request at the time of delivery, they will be handled within 24 hours.
4. The length of the raw footage cannot be longer than 45mins except under special circumstances.
If you have any questions regarding our terms and conditions or anything related to our service, please feel free to send us a message on chat. We will try our best to answer you as soon as possible.