Fees and Billing:
The Video credits do not roll over to the next month. Each plan allows you a set number of videos in a month, and they must be used within that month’s billing cycle. Once the month is over, any unused credits will expire.
Refund Policy:
• All our subscription packages come with a ‘14-Day Money-Back Guarantee’.
• Unless otherwise specified in a separate agreement, refunds for purchases on the Services must be sent to support@editvideo.io within fourteen (14) calendar days of purchase. Programs that require monthly or quarterly payments or custom plans are nonrefundable, after the initial 14-day period. But Editvideo.io will cancel your account upon receiving the cancellation request emailed to support@editvideo.io.
• Once we terminate your account, you acknowledge and agree that we may permanently delete your account and all the data associated with it.
• However, after cancellation, you can continue to utilise your available credits for the month till the subscription expires.